Lessons from SRE: What I Learned at Landbot
Key takeaways from building and maintaining reliable systems at scale.
· 1 min read
Introduction
Site Reliability Engineering is about making systems work reliably at scale. Here are some lessons I learned.
Key Takeaways
1. Observability is Not Optional
You can't fix what you can't see. Investing in OpenTelemetry early paid dividends.
2. SLOs Drive Decision Making
Setting clear Service Level Objectives helped prioritize work and communicate with stakeholders.
3. Incident Response is a Muscle
Regular practice and post-mortems make teams better at handling incidents.
Conclusion
SRE is a journey, not a destination. Keep learning and iterating.